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Suhartini, Nina Aini Mahbubah, Mochammad Basjir
Quality analysis of e-commerce services in Indonesia
Keywords: customer satisfaction, service quality, quality function deployment.
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Suhartini, Nina Aini Mahbubah, Mochammad Basjir
DEVELOPMENT OF SME’S BUSINESS COOPERATION INFORMATION TECHNOLOGY SYSTEM DESIGN
Keywords: service quality, quality function deployment, collaboration, business innovation, information, SMEs.
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Suhartini, Nina Aini Mahbubah, Mochammad Basjir
MARKETING STRATEGY DESIGN BASED ON INFORMATION TECHNOLOGY IN BATIK SMALL AND MEDIUM-SIZED ENTERPRISES IN INDONESIA
Keywords: strength weakness opportunities threats, analytic hierarchy process, e-commerce, small and medium-sized enterprises.
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